SERVICES
- ITIL Methodology with robust experience on Service Strategy, Design, Transition, Operations and Continuous Improvement
- Proven implementation of sophisticated development projects utilizing metrics driven Waterfall, Iterative and Agile Methodologies
- Applications Release and Change Management
- Service Desk operations with established levels of support (Level 1, 2 3 and 4) and Service Reporting
- Application and Batch Monitoring & Execution Services
- Incident Analysis and Resolution
- Problem Management for Trend and Root Causal Analysis and implement preventive problem resolutions
DESCRIPTION
- End to end development from the UI through the DB conceptualization and design.
- Customer centric UI design enabling rich User Experience (UX).
- Code Refactor and Reengineering projects delivered successfully with an objective of improving maintainability, scalability and performance.
- Migration projects delivered from native (C, C++) to Java programing platform.
- Migration Projects delivered as part of Legacy Transformation and Modernization utilizing established delivery framework).
- Proven Risk Based Testing Methodology utilized for migration projects reducing testing efforts.
